Modern Technology Solutions Inc. (MTSI) is seeking a Senior Talent Development Specialist. This position is responsible for supporting and driving the organization’s Learning & Development (L&D) strategy through the design, delivery, and management of performance management, career development, and workforce development initiatives. Additionally, this role is responsible for performance, career, and talent-related systems administration as well as reporting and analytics. The position is key in fostering a culture of continuous learning through upskilling and development planning.

Please Note: U.S. Citizenship is required.

Performance Management Responsibilities

·        Lead the administration and continuous improvement of the organization’s performance review cycle

·        Ensure the performance management process is fair, consistent, and aligned with MTSI policies, industry best practices, and legal requirements.

·        Develop tools, resources, and training for managers to effectively set goals, provide feedback, and conduct performance conversations, as well as continuous performance connections

·        Design and implement training and job aids that build employees’ ability to craft quality performance goals, self-assess performance, seek feedback, and create individual development plans (IDPS)

·        Ensure employee goals are aligned with organizational objectives, and guide writing measurable and impactful goals

·        Track and analyze performance ratings, trends, and patterns; develop dashboards and reports to inform business leaders of workforce performance health

·        Serve as system administrator for performance management tools/modules within the Talent Management System (TMS), ensuring accuracy, usability, and adoption

Career Development Responsibilities

·        Drive workforce development initiatives that encourage employees to proactively explore career options, build new skills, and pursue internal opportunities

·        Connect performance outcomes with career paths, internal mobility opportunities, and development planning

·        Support employees and managers in creating and maintaining IDPs, aligning employee aspirations with organizational needs. Additionally, develop tools, resources, and training to promote the use and benefit of development planning

·        Promote and manage opportunities for employees to explore new roles, projects, and stretch assignments through internal mobility and talent marketplace platforms

·        Provide tools, training, and guidance to managers to hold effective career conversations with employees

·        Support leadership development program and initiatives for all levels of leadership

·        Serve as the lead administrator for the internal talent marketplace platform, ensuring usability and adoption

·        Track and report on internal mobility, participation in development programs, and career progression to measure impact and inform talent strategy

Learning Responsibilities

·        Develop training content and design learning courses with other team members. Content may include (but is not limited to) skill-based learning in leadership, functional, soft/professional, and self-management

·        Analyze training needs to develop new training programs, modify, and improve existing programs

·        Use tools and software to develop and maintain learning courses and programs

Other Responsibilities

·        Partner with HR Business Partners to ensure they have the tools and knowledge necessary to carry out L&D programs with their respective business units

·        Leverage in-depth knowledge and experience in own subject matter area

·        Support other L&D department programs and initiatives, including tasks related to the performance management cycle, learning, and career development

·        Contribute to department strategy; works independently with input in complex situations.

·        Provide back-up talent management system (TMS) troubleshooting support and escalation point

·        Participate in TMS test design, system testing, system implementation, and support of the end user for adoption purposes and ease of use

·        Partner with third-party vendors to remain current on system specifications and releases and communicate updates and changes to impacted stakeholders

·        Use best practices and knowledge of internal or external business issues to improve services or processes.

·        Provide leadership to ensure the business/functional products are completed in accordance with the customer (internal or external) requirements and coordinate the activities of other professionals/analysts assigned to support the project/program/initiative.

·        Work independently, with guidance in only the most complex situations.

·        Act as a resource for colleagues with less experience, including formal and informal mentoring.

·        Accountable for the quality and timely delivery of all agreed-upon deliverables. Ensure that task-related products are consistent in format and content with the overall required deliverables. 

·        Routinely engage with the internal partners and customers to coordinate activities.

·        Identify and communicate opportunities to develop current and prospective business areas and offerings.

·        Share knowledge and support peers, staff, and others to increase skills, foster improvement, and enhance outcomes.

·        Effectively navigates and operates in areas of ambiguity, applying sound judgment, creativity, and problem-solving to deliver solutions where processes, structures, or expectations may not be fully defined

·        Lead or participate in an internal MTSI committee or group (OCI, Charity, ESOP, etc.)

·        Performance management process design and facilitation

·        Workforce development and workforce planning 

·        Career development frameworks and career pathing

·        Leadership development program support

·        Instructional design and adult learning theory

·        Talent analytics and metrics, as well as reporting and dashboard creation (Power BI, Smartsheet, etc.)

·        Learning Management System (LMS) and talent system administration

·        Proficiency in Microsoft Office Suite

·        Excellent written and verbal communication, as well as presentation skills

·        Consulting and advisory skills

·        Strong analytical and problem-solving abilities

·        Change management and dealing with ambiguity

·        Attention to detail and accuracy

·        Ability to work independently and as part of a team

·        Good project management, organizational, time management, and overall self-management skills

·        Commitment to continuous improvement and professional development

 

·        Bachelor’s degree in human resources (HR), Organizational Development (OD), or related field and 5-8 years of experience in HR, L&D, talent management, OD, or related field; or Master’s degree in related field and 6-12 years of related experience

·        3+ years of experience managing and facilitating performance management programs

·        3+ years of experience designing and/or facilitating workforce development and workforce planning initiatives

·        Experience facilitating career development, internal mobility and leadership development programs using development plans

·        Systems administration and troubleshooting Cornerstone OnDemand product experience with the LMS, LXP, Performance, and Talent Marketplace.

·        Experience using software to leverage data to develop dashboards and analytics, as well as other useful tools to support L&D operational efficiency.

 

Travel may be required on an as-needed basis.

None

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