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SENIOR HRIS ADMINISTRATOR (SAP SUCCESSFACTORS) - 1133901972471

Alexandria, VA

Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in Digital Transformation, Modeling and Simulation, Rapid Capability Development, Test and Evaluation, Artificial Intelligence, Autonomy, Cybersecurity and Mission Assurance.   


Modern Technology Solutions Inc. (MTSI) is hiring aSenior HRIS Administrator (SAP SuccessFactors). The People Systems team is dedicated to optimizing and enhancing our people-related processes and experiences through technology. The Senior HRIS Administrator (SAP SuccessFactors) is responsible for expertly configuring, maintaining, usability, stability, data integrity, and optimization of our SAP SuccessFactors platform, primarily focusing on Employee Central, Data Analytics, Compensation, and Onboarding modules, as well as other key HR-related systems. This role is crucial in integrating HR systems with other organizational platforms and implementing new HR technologies to keep the company competitive and provide outstanding support to all of our employee-owners.
 
Responsibilities
  • Expertly managing, configuring, and troubleshooting the SuccessFactors platform and integrated People Systems to ensure optimal performance and stability.
  • Effectively resolving complex system issues through in-depth analysis, diagnosis, and collaboration with key stakeholders and vendors.
  • Successfully implementing system enhancements, updates, and new modules based on business requirements and technical best practices.
  • Ensuring data integrity, system security, and compliance through diligent administration and adherence to governance best practices.
  • Proactively identifying opportunities for system optimization, process improvements, and enhanced user experience.
  • Staying current with SAP SuccessFactors releases, new features, and industry best practices to maintain and improve system functionality.
  • Collaborating effectively with teams across HR (including HR Business Partners, Talent Acquisition, HR Operations), Payroll, Finance, Accounting and IT, and with consultants, as engaged, to provide guidance on system best practices, process improvements, and innovative recommendations.
  • Prioritizing user experience and adoption across all supported SuccessFactors modules.

How You’ll Continue to Grow and Professionally Stretch
  • Deepening your technical expertise as a senior subject matter expert for SuccessFactors and related People Systems.
  • Taking on increasingly complex system administration challenges, projects, and integration work.
  • Broadening business acumen by collaborating with various HR functions and understanding overarching organizational goals, particularly in HR operations and talent strategy.
  • Mentoring and developing less senior system administrators and sharing your advanced knowledge.
  • Contributing significantly to the continuous improvement and stability of MTSI’s People Systems landscape.
  • Gaining broader experience with various HR modules and related technologies within a dynamic organization.

Day to Day Engagement and Opportunities
  • Execute advanced design, configuration, customization, testing, and maintenance for SAP SuccessFactors Employee Central (position management, workflows), and Onboarding (programs, compliance forms), alongside other SuccessFactors modules and related People Systems.
  • Develop and execute comprehensive test plans for system changes, patches, upgrades, and integrations to ensure quality and minimize disruptions.
  • Serve as a primary escalation point for complex system issues and incidents, providing timely diagnosis, thorough investigation, and effective resolution.
  • Develop and maintain detailed system documentation, including configuration guides, standard operating procedures, process flows, and user support materials.
  • Provide advanced system training and support to HR super-users, administrators, and end-users to promote effective system utilization.
  • Collaborate effectively with technology vendors for technical support, issue resolution, and to understand upcoming features and their impact.
  • Administer and maintain system security configurations, including role-based permissions, user access provisioning/de-provisioning, and regular DCAA audits in line with company policies and via close coordination and partnership with Accounting.
  • Develop, maintain, and support complex reports, dashboards, and analytics to meet HR business requirements and provide necessary data insights.
  • Manage and implement semi-annual SuccessFactors release updates and other system patches/upgrades, including performing impact analysis, testing new functionalities, and coordinating deployment.
  • Proactively monitor system performance, data integrity, and integration health, identifying and addressing potential issues.
  • Participate in People Systems projects, including requirements gathering, solution design input, configuration, testing, and deployment support for new modules or enhancements.
  • Ensure adherence to data privacy regulations and internal data management policies.
 
What You Bring To The Team
  • 5+ years of hands-on experience as a System Administrator for HRIS platforms, with at least 3 years of direct, in-depth experience specifically administering and configuring SAP SuccessFactors.
  • Deep expertise in configuring and supporting SAP SuccessFactors Employee Central, and Onboarding (Compensation and Career Marketplace are a plus) modules with a good understanding of HR data security principles, role-based permission concepts, and compliance best practices.
  • Proficiency in SuccessFactors tools such as Business Rules Engine, MDF Objects, Reporting/Analytics, and familiarity with Integration Center.
  • Proven experience with SuccessFactors implementations or significant enhancement projects in the core modules (EC, Onboarding, Compensation, Career Marketplace).
  • Advanced troubleshooting, analytical, and problem-solving skills with a proven ability to resolve complex technical system issues.
  • Strong understanding of core HR processes, including hire-to-retire, employee data management, time tracking and absence management, and new hire onboarding.
  • Proven ability to effectively engage and manage diverse stakeholders, ensuring alignment and driving successful outcomes.
  • Demonstrated experience in standardizing and simplifying complex system configurations and HR processes.
  • Experience working with external consultants and/or SAP support.
  • Strong communication (written and verbal) and interpersonal skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
  • Strong commitment to maintaining robust, efficient, and secure HR systems with a keen eye for detail.
  • Proven ability to work independently, manage multiple priorities effectively, and meet deadlines.
  • Experience with other HR tools (e.g., ATS like eightfold or iCIMS) and IT service management tools (e.g., ServiceNow), Cornerstone (performance, goals, and LMS) is a plus.
  • Bachelor's Degree in Human Resources, Information Technology, Business Administration, or a related field, or relevant work experience.
  • Professional English fluency required.
  • Preferred: SAP SuccessFactors certifications in Employee Central or Onboarding.
  • Optional/Preferred Skills: Experience with SuccessFactors Compensation, Performance & Goal Management, and/or Succession Planning modules.

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